1 Introduction to the Scottish Qualifications Authority 1
2 Introduction to the Unit 3
2.1 What is the Purpose of this Unit? 3
2.2 What are the Outcomes of this Unit? 3
2.3 What do I Need to be Able to do in Order to Achieve this Unit? 4
2.4 Approximate Study Time for This Unit 6
2.5 Equipment/Material Required for this Unit 6
2.6 Symbols Used in this Unit 6
3 Assessment Information for this Unit 9
3.1 What Do I Have to Do to Achieve This Unit? 9
4 Suggested Lesson Plan 13
5 Learning Material 15
5.1 Section 1——Self-awareness and self-assessment 15
5.2 Section 2——Stress 53
5.3 Section 3——Interpersonal Skills 77
6 Additional Reading Material 101
7 Solutions to Self Assessed Questions and Activities 103
7.1 Section 1 103
7.2 Section 2 107
7.3 Section 3 109
8 Copyright References 115
9 Acknowledgements 117