Unit 1 1
Text A Property Management 1
Text B The Contents of Property Management 2
Conversation 4
Exercises 4
Unit 2 7
Text A Business Categories 7
Text B Tasks 8
Conversation 9
Exercises 10
Unit 3 13
Text A Major Departments in a Property Company 13
Text B Performance Promise 14
Conversation 16
Exercises 16
Unit 4 19
Text A Property Management in A Housing Estate 19
Text B Bidding For The Service 20
Conversation 22
Exercises 23
Unit 5 26
Text A Check and Taking Over of Property 26
Text B Inspection of the Facilities 27
Conversation 28
Exercises 29
Unit 6 32
Text A Routine Maintenance 32
Text B Work Orders 33
Conversation 34
Exercises 35
Unit 7 38
Text A Cleaning Service 38
Text B Special Services 40
Conversation 41
Exercises 42
Unit 8 45
Text A Renting a House 45
Text B 47
Conversation 48
Exercises 49
Unit 9 52
Text A Service Mission 52
Text B The Guiding Ideology of Property Management 53
Conversation 55
Exercises 55
Unit 10 58
Text A Buying a House 58
Text B Are You Ready to Buy a House 59
Conversation 61
Exercises 62
Unit 11 65
Text A Supermarket 65
Text B Different Types of Shops 66
Conversation 67
Exercises 68
Unit 12 72
Text A The Committee of Property Management 72
Text B Health and Recreation Centre 73
Conversation 75
Exercises 75
Unit 13 Practical Writing 79
Exercises 81
Vocabulary 83