目录 2
Part One Business Contacts 第一部分 业务联系 2
Unit One Telephone Calls 电话联系 2
Dialogue 1 A Call about After-Sales Service 2
Dialogue 2 Arranging an Interview 5
Dialogue 3 Enquiring about an Order placed 8
Supplementary Dialogues 11
1 Answering Machine 11
2 Asking for Information 13
3 Taking a message 14
4 Forwarding a Phone Call 15
参考译文 18
Unit Two Appointments and Arrangements 约会和安排 27
Dialogue 1 Appointment for Business Trip 27
Dialogue 2 Arrangements for Appointment 30
Dialogue 3 Keeping an Appointment 33
Supplementary Dialogues 36
1 An Appointment for a Visit 36
2 Canceling an Appointment 38
3 Request for Advancing the Time of Meeting 40
参考译文 42
Unit Three Itinerary and Booking 旅行日程和预订机票 52
Dialogue 1 The Itinerary 52
Dialogue 2 Talk on the Schedule about a Trip to Europe 55
Dialogue 3 Booking Holiday 57
Supplementary Dialogues 61
1 Making Travel Arrangements 61
2 Making a Reservation 62
3 Confirming Flight 64
参考译文 65
Unit Four Arranging Accommodation 安排住宿 75
Dialogue 1 Finding out about Hotels 75
Dialogue 2 Crystal Palace Hotel 77
Dialogue 3 Check in at a Hotel 80
Supplementary Dialogues 83
1 At the hotel 83
2 Requesting to Change Room 84
3 Checking out of the Hotel 86
参考译文 87
Unit Five Travels 旅行 96
Dialogue 1 At the Airport 96
Dialogue 2 Travel by Air 99
Dialogue 3 Before Landing in USA 102
Dialogue 4 Travel by Train 104
Supplementary Dialogues 108
1 Being Airsick 108
2 At the Railway Station 109
3 At the Customs 112
4 At the Bank—Changing Money 113
5 At the Petrol Station 114
参考译文 116
Unit Six Business Visits 业务拜访 130
Dialogue 1 A Visit to a Company 130
Dialogue 2 Greetings at the First Meeting 132
Dialogue 3 Receiving Visitors 136
1 Meeting Visitors at the Airport 139
Supplementary Dialogues 139
2 A Visitor Comes 140
3 An Unexpected Visitor 141
参考译文 143
Unit Seven Meals 宴请 152
Dialogue 1 Business Luncheon 152
Dialogue 2 A Dinner Party 155
Dialogue 3 A Banquet 159
1 At the Cocktail Party 161
Supplementary Dialogues 161
2 How to Use Chopsticks 163
3 Goubuli Steamed Stuffed Buns 164
参考译文 167
Unit Eight Internal Affairs 内部事务 177
Dialogue 1 A Long-Distance Call at Midnight 177
Dialogue 2 Return from Holidays 179
Dialogue 3 Asking for a Favour 182
Supplementary Dialogues 184
1 An Office Talk 184
2 A False Alarm 186
3 An Overseas Posting 189
参考译文 191
Part Two Business Negotiations 第二部分 业务谈判 202
Unit One Promotion of Sales 促销 202
Dialogue 1 Sales Call 202
Dialogue 2 Promotion in the Show-room 205
Dialogue 3 The Publicity at an Exhibition 209
1 Advertisement 213
Supplementary Dialogues 213
2 A New Sales Drive 215
3 Showing a New Product to a Customer 217
参考译文 220
Unit Two Enquires and Offers 询价和报价 231
Dialogue 1 An Enquiry for Refrigerators 231
Dialogue 2 An Offer for an Old Customer 233
Dialogue 3 Enquiry and Trial Order 237
Supplementary Dialogues 240
1 Enquisy and Commission 240
2 An Enquiry for Mountain Bikes 243
3 Counter Offer 245
参考译文 248
Unit Three Orders 订购 259
Dialogue l Placing an Order for Cars 259
Dialogue 2 A Large Order 262
Dialogue 3 Winning an Order 265
Supplementary Dialogues 268
1 Increasing the Quantity of the Order 268
2 Getting an Order Confirmation Right 270
3 A Mail Order 272
参考译文 275
Unit Four On Price 价格问题 286
Dialogue 1 Price Negotiation 286
Dialogue 2 Demanding a Lower Price 289
Dialogue 3 Bargaining 293
Supplementary Dialogues 297
1 Insisting on the Price Offered 297
2 At the Auction 300
3 The Seasonal Sale 302
参考译文 304
Unit Five Delivery 交货 316
Dialogue 1 Discussion on Delivery Time 316
Dialogue 2 Expecting a Delivery 319
Dialogue 3 Requesting for Late Delivery 321
Supplementary Dialogues 325
1 Urging Delivery 325
2 An Increase in Ordering Quantity 326
3 Dealing Properly with Wrong Delivery 329
参考译文 331
Unit Six Methods of Payment 支付方式 341
Dialogue 1 Payment Terms 341
Dialogue 2 Presentatioin of Shipping Documents 347
Dialogue 3 Lump Sum Payment（1） 351
Dialogue 4 Lump Sum Payment（2） 356
Supplementary Dialogues 361
1 Payment by Cash in Advance 361
2 Payment in Installments 363
3 Payment by Revolving L/C 365
参考译文 367
Unit Seven Agency and Consignment Sale 代理和寄售 383
Dialogue 1 Asking to Be Entrusted as Sole Agent 383
Dialogue 2 Agency Agreement 387
Dialogue 3 Sale on Consignment 391
Supplementary Dialogues 394
l Termination of an Agency Agreement 394
2 Franchise 397
3 Licence 399
参考译文 401
Unit Eight Disputes and Claims 纠纷和索赔 413
Dialogue 1 Complaint over Damaged Goods 413
Dialogue 2 Settlement of Outstanding Payment 415
Dialogue 3 Claiming Compensation 419
Supplementary Dialogues 422
1 Wrong Delivery 422
2 Compensation for the Stolen Car 424
3 Tax Dispute 428
参考译文 432