PART ONE Business Operations 1
1 Introduction 2
Brief Contents 14
Preface 14
2 Information Technology Foundations 32
3 Networks and Telecommunications 72
4 Security,Privacy,and Anonymity 113
5 Transactions and Electronic Commerce 147
PART TWO Business Integration 187
6 Database Management 188
7 Integration of Information 228
PART THREE Decisions and Analysis 262
8 Models and Decision Support 263
9 Complex Decisions and Expert Systems 300
10 Strategic Analysis 336
PART FOUR Organizing Businesses and Systems 374
11 Electronic Business and Entrepreneurship 375
12 Systems Development 422
13 Organizing Information System Resources 465
GLOSSARY 498
NAME INDEX 518
ORGANIZATION INDEX 521
SUBJECT INDEX 524