Unit 1 Lead-in—Business Letters 1
Unit 2 Memos ＆ E-mails 16
Unit 3 Identifying Business Partners 22
Unit 4 Status Inquiry 33
Unit 5 Inquiries ＆ Replies 42
Unit 6 Offers ＆ Counter-offers 52
Unit 7 Orders ＆ their Fulfillment 62
Unit 8 Terms of Payment 74
Unit 9 Packing ＆ Shipping 90
Unit 10 Insurance 101
Unit 11 Complaints ＆ Arbitration 111
Unit 12 Sales Letters 120
Unit 13 Trade Intermediaries 128
Unit 14 International Investment 140
Unit 15 Countertrade 145
Appendix A Commonly Used Vocabulary in International Trade 151
Appendix B Commonly Used Trade Terms 167
Appendix C Commonly Used Trade Abbreciations ＆ Signs 169
Appendix D Specimen L/C ＆ Contract 178