Unit 1 First meetings 1(Introductions and greetings) 1
Unit 2 First meetings 2(Presenting yourself) 5
Unit 3 First contact(Social English 1) 9
Unit 4 Further contact(Social English 2) 14
Unit 5 Company organisation (Presenting the company) 19
Unit 6 Supply(Describing product features) 24
Unit 7 Making arrangements(Telephoning) 29
Unit 8 Information handling(Checking and confirming) 33
Unit 9 Job routines(Present simple＆expressions of frequency) 39
Unit 10 Current projects(Present continuous) 44
Unit 11 Business correspondence(Letter writing) 49
Unit 12 Sales review(Describing graphs) 57
Unit 13 Sales forecasts(Intentions and predictions) 62
Unit 14 Company results(Present perfect v.past simple) 66
Unit 15 Company strategy(Conditional 1) 70
Unit 16 Competition(Comparison of adjectives) 73
Unit 17 Project timing(Prepositions of time) 77
Unit 18 Factory tour(Prepositions of place) 81
Unit 19 Market research(Question formation) 85
Unit 20 The budget meeting(Modals) 89
Key Section(Units 1-20) 93
Glossary 133
Appendix 148