1 A VISIT TO AIRBUS 6
2 ROLES AND RESPONSIBILITIES AT MEDSET 15
3 A TELEPHONE CALL TO HOLZLAND WULF 25
4 TRAVEL ARRANGEMENTS AT BP 34
A MEETING AT KUBALD GMBH 43
6 A PRESENTATION AT CHEVRONTEXACO CORP 53
7 A MARKETING CAMPAIGN AT BEIERSDORF 63
8 PRODUCTION AT BALDA AG 72
9 CONTRACTS AND PAYMENT AT HABERMANN ＆ FALKE 83
10 ETH UMWELTTECHNIK:DEALING WITH PROBLEMS 94