Chapter1练达求职 2
Unit1 Focusing on EmploymentInformation“见证”招聘 2
Unit2 Starting Resume of CV简历“启动中” 6
Unit3 Interviewing面试进行时 10
Unit4 Afterthe Interview面试结束 15
Unit5 Signing an Employee Contract签定劳动合同 19
Chapter2办公“白骨精” 24
Part1加入上班族 24
Unit1 Shopping购物 24
Unit2 Eating in Daily Life日常餐饮 29
Unit3 JointFlat拼房 33
Unit4 Transporting日常出行 37
Unit5 Getting to Know New Colleagues初见新同事 41
Unit6 Making and Receiving Phone Calls电话联系 45
Unit7 Inquiring aboutWorking Requirements询问工作要求 50
Unit8 Staff Training员工培训 54
Part2办公室里的那点事儿（一） 60
Unit1I nvitation邀请客人 60
Unit2 Receiving Guests有朋自远方来 64
Unit3 Receiving Guests atthe Airport机场接客户 69
Unit4 Reservation预订客房 75
Unit5 Welcoming the Guests欢迎客户 81
Unit6 Dining with Guests宴请客户 85
Unit7 Visiting the Company参观公司 90
Unit8 Shopping with the Guests陪客户购物 95
Unit9 Sightseeing with the Guests陪客户观光 101
Unit10 Farewell to the Guests送别客户 106
Part3办公室里的那点事儿（二） 110
Unit1Assigning Tasks分配任务 110
Unit2 Dealing with Letters处理信件 114
Unit3 Writing E-mail书写电子邮件 118
Unit4 Arranging Business Activities安排商务活动 123
Unit5 Preparing a Meeting准备会议 128
Unit6 Holding a Meeting开会 132
Unit7 Managing Files管理档案 137
Unit8 Sending and Receiving Fax收发传真 142
Unit9 Talking aboutOffice Equipment谈论办公设备 146
Unit10 Chatting with Colleagues和同事调侃 151
Unit11 Appologies and Replies道歉与应答 155
Unit12 Thanking感谢 158
Unit13 Compliments and Congratulations赞美和祝贺 161
Unit14 Requesting请求 164
Unit15 Encouraging鼓励 170
Unit16 Suggestions建议 174
Chapter3进阶商务英语 180
Part1商务准备 180
Unit1 Registering Goods商标注册 180
Unit2 Advertisement广告策划 183
Unit3 MarketSurvey市场研发 187
Unit4 Ata Trade Fair在商品交易会上 193
Unit5 Appointment双方约定 196
Unit6 In Negotiation谈判现场 199
Unit7 Compiling ContractTerms拟定合同条款 202
Unit8 Signing Contract签订合同 205
Unit9 Taking Partin Showing Fair参加展示会 209
Unit10 Promoting推销 212
Unit11 After-sales Service售后服务 215
Unit12 Establishing the Relationship建立客户关系 218
Part2商贸实战 222
Unit1 Enquiry询盘 222
Unit2 Offer报盘 225
Unit3 CounterOffer还盘 229
Unit4Bargaining磋商价格 233
Unit5 Order订单发送 237
Unit6 Terms of Payment付款方式 242
Unit7 Packaging货物包装 247
Unit8 Delivery送货 252
Unit9 Shipment运输货物 256
Unit10 Commodity Inspection商品检验 260
Unit11 ComplaintLetters & Claim Letters投诉信和索赔信 263
Unit12 Returning Goods退货 267
Unit13 Agency代理 271
Unit14 E-commnerce电子商务 276