《酒店英语听说》PDF下载

  • 购买积分:12 如何计算积分?
  • 作  者:马竞侠,蔡登火主编
  • 出 版 社:北京:中国纺织出版社
  • 出版年份:2009
  • ISBN:9787506457033
  • 页数:309 页
图书介绍:本书是一本以听说为主的高职高专类专业英语教材,全书分为前厅、客房、餐饮、商务中心和康体娱乐等五大部分,分为29个单元,每个单元分为引言(Introduction)、情景对话(Situational Dialogues)、重点句子(Key Sentences)、听力练习(Listening Exercises)、口语练习(Oral Practice)几个版块,对酒店服务中经常用到的英语知识进行了详细的介绍与讲解,并在书后配以词汇表,根据不同的部分以字母分类,便于查找和学习。考虑到读者对象的英语水平,正文内容多采用中英对照的形式,便于学生学习和老师教学。另外,本书的时效性很强,是一本很实用的英语教学用书。读者对象为旅游管理专业高职高专学生。

Part Ⅰ The Front Desk 1

Unit 1 At the Entrance 1

Unit 2 At the Reception Desk(Ⅰ) 13

Unit 3 At the Reception Desk(Ⅱ) 25

Unit 4 At the Information Desk 37

Unit 5 Room Reservations 49

Unit 6 Check-in Service 63

Unit 7 Check-out Service 73

Unit 8 Depositing Baggage 85

Unit 9 Settling Complaints 95

Part Ⅱ Housekeeping Department 105

Unit 10 Chamber Service 105

Unit 11 Wake-up Call Service 117

Unit 12 Room Service 125

Unit 13 Laundry Service 137

Unit 14 Maintenance 149

Part Ⅲ Food and Beverage Department 159

Unit 15 Booking Seats 159

Unit 16 Seating Guests 173

Unit 17 Taking Orders 185

Unit 18 Serving Dishes 195

Unit 19 Settling Accounts 205

Part Ⅳ Business Center 219

Unit 20 Booking Tickets 219

Unit 21 Exchanging Money 231

Unit 22 Remittance,Packages and E-mails 241

Part Ⅴ Health and Recreation Center 255

Unit 23 At the Health Center 255

Unit 24 At the Beauty Salon 267

Unit 25 Recreation 281

Reference 292

Appendix 293