Unit 1 First Conversation 1
Unit 2 News(1) 8
Unit 3 News(2) 14
Unit 4 Traveling by Air 22
Unit 5 At the Hotel 30
Unit 6 Welcome and Thank-you Speeches 38
Unit 7 Making Phone Calls 45
Unit 8 Traffic 53
Unit 9 At the Restaurant 60
Unit 10 Sightseeing 68
Unit 11 Shopping 74
Unit 12 Agenda 80
Unit 13 Companies and Products 87
Unit 14 Enquiry and Offer 103
Unit 15 Price Negotiation 116
Unit 16 Terms of Payment 131
Unit 17 Shipment and Delivery 146
Unit 18 Packing 157
Unit 19 Insurance 170
Unit 20 Claims,Complaints and Settlement 185
Unit 21 Exclusive Sales and Agency 197
Unit 22 Investment 210
Unit 23 Processing Trade 223
Unit 24 Compensation Trade 234