Unit 1 Meeting ＆ greeting 1
Unit 2 Presenting a company 17
Unit 3 Making enquiries ＆ offers 33
Unit 4 Taking part in a meeting 47
Unit 5 Booking accommodation 59
Unit 6 Upgrading the office 71
Unit 7 Discussing results 85
Unit 8 Planning ahead 97
Unit 9 Complaining ＆ apologizing 111
Unit 10 Tying things up 123
Role cards 139