Unit 1 First Conversation 1
Unit 2 News(1) 5
Unit 3 News(2) 9
Unit 4 Traveling by Air 12
Unit 5 At the Hotel 16
Unit 6 Welcome and Thank-you Speeches 20
Unit 7 Making Phone Calls 24
Unit 8 Traffic 28
Unit 9 At the Restaurant 32
Unit 10 Sightseeing 36
Unit 11 Shopping 40
Unit 12 Agenda 44
Unit 13 Companies and products 48
Unit 14 Enquiry and Offer 58
Unit 15 Price Negotiation 68
Unit 16 Terms of Payment 79
Unit 17 Shipment and Delivery 90
Unit 18 Packing 100
Unit 19 Insurance 110
Unit 20 Claims,Complaints and Settlement 122
Unit 21 Exclusive Sales and Agency 131
Unit 22 Investment 140
Unit 23 Processing Trade 149
Unit 24 Compensation Trade 157