Unit 1 TELEPHONE CALL 1
Unit 2 CHAIRING MEETING 13
Unit 3 DISCUSSION AND OPINIONS 25
Unit 4 INTERVIEW 33
Unit 5 JOB INTERVIEW 43
Unit 6 PRESENTATION SKILLS:Organizing the presentation 50
Unit 7 PRESENTATION SKILLS:Visual aids 66
Unit 8 NEGOTIATION 83
Unit 9 E-MAIL 99
Unit 10 MEMOS 104
Unit 11 MINUTES 110
Unit 12 RESUME AND JOB-APPLICATION LETTERS 121
Unit 13 BUSINESS CORRESPONDENCE 129
Unit 14 CHARTS 140
Unit 15 DISCRIPTION OF TRENDS 152
Unit 16 BUSINESS REPORT 165
Unit 17 INTERCULTURALBUSINESS COMMUNICAITON 176
Comprehensive Modules 187
课文译文 192
课后练习参考答案 235
主要参考文献 249