Module One Meeting Service 3
Unit One Greeting the Guests 3
Unit Two On the Way 11
Unit Three Hotel Accommodation 21
Unit Four Tour Arrangement 31
Module Two Sightseeing Service 41
Unit One Palaces 41
Unit Two Altars and Temples 49
Unit Three Religious Buildings in China 57
Unit Four Mausoleums 63
Unit Five Military Defenses 69
Unit Six Classical Gardens 75
Unit Seven Ancient Cities 83
Unit Eight Waterscape 91
Unit Nine Mountain Range 99
Unit Ten Mountains and Water 105
Unit Eleven Forest Parks in China 113
Unit Twelve Special Administrative Region in China 119
Unit Thirteen Travel Abroad Ⅰ 127
Unit Fourteen Travel Abroad Ⅱ 137
Module Three Life Service 149
Unit One Dating Affairs 149
Unit Two Handling Emergency 155
Unit Three Eating Out 163
Unit Four Shopping 171
Unit Five Amusement 177
Unit Six Apologies 183
Module Four Parting Service 193
Unit One Checking Out 193
Unit Two Seeing offthe Tourists 201
参考文献 208