CHAPTER 1 CULTURE AND CULTURAL IDENTITY 1
CHAPTER 2 COMMUNICATION AND INTERCULTURAL COMMUNICATION 6
CHAPTER 3 VERBAL INTERCULTURAL COMMUNICATION 12
CHAPTER 4 NONVERBAL INTERCULTURAL COMMUNICATION 17
CHAPTER 5 INTERCULTURAL COMMUNICATION BARRIERS 22
CHAPTER 6 THE HIDDEN CORE OF CULTURE 28
CHAPTER 7 SOCIAL INTERACTION CUSTOMS 34
CHAPTER 8 INTERPERSONAL RELATIONSHIPS 39
CHAPTER 9 CULTURE SHOCK AND INTERCULTURAL ADAPTATION 46
CHAPTER 10 INTERCULTURAL COMMUNICATION COMPETENCE 53
AFTERWORD 60