Unit 1 Business Call 1
Background Information 1
Tasks 2
Tips 4
Useful Expressions 5
Activities 5
Supplementary Reading 7
Unit 2 Inquiries 9
Background Information 9
Tasks 10
Tips 12
Useful Expressions 13
Activities 14
Supplementary Reading 16
Unit 3 Offer 18
Background Information 18
Tasks 19
Tips 21
Useful Expressions 21
Activities 22
Supplementary Reading 24
Unit 4 Terms of Payment 25
Background Information 25
Tasks 26
Tips 29
Useful Expressions 30
Activities 31
Supplementary Reading 33
Unit 5 Packing 35
Background Information 35
Tasks 36
Tips 39
Useful Expressions 40
Activities 41
Supplementary Reading 43
Unit 6 Shipment 45
Background Information 45
Tasks 46
Tips 48
Useful Expressions 49
Activities 50
Supplementary Reading 52
Unit 7 Insurance 54
Background Information 54
Tasks 55
Tips 57
Useful Expressions 58
Activities 58
Supplementary Reading 60
Unit 8 Contract 62
Background Information 62
Tasks 63
Tips 65
Useful Expressions 65
Activities 66
Supplementary Reading 68
Unit 9 Commodity Inspection 71
Background Information 71
Tasks 72
Tips 74
Useful Expressions 74
Activities 75
Supplementary Reading 77
Unit 10 Claim 79
Background Information 79
Tasks 80
Tips 84
Useful Expressions 85
Activities 86
Supplementary Reading 88
Unit 11 At an Exhibition 91
Background Information 91
Tasks 92
Tips 95
Useful Expressions 95
Activities 96
Supplementary Reading 98
Unit 12 Agent 100
Background Information 100
Tasks 101
Tips 103
Useful Expressions 103
Activities 104
Supplementary Reading 106
Unit 13 Job Interview 107
Background Information 107
Tasks 108
Tips 110
Useful Expressions 111
Activities 112
Supplementary Reading 114