Part One Business Communication(商务交际) 1
Unit 1 Greetings 3
Unit 2 Check in 11
Unit 3 Introducing 20
Unit 4 Making Phone Calls 29
Unit 5 Business Lunch 37
Unit 6 Booking Tickets 46
Unit 7 Sightseeing 54
Unit 8 Expressing Thanks&Wishes 63
Part Two Business Practice(商务实战) 73
Unit 9 Business Invitations 75
Unit 10 Arranging Meetings 84
Unit 11 Visiting Factories 91
Unit 12 Products 99
Unit 13 Salesman 107
Unit 14 Sending E-mails 116
Unit 15 After Sales Services 124
Part Three Business Strategy(商务策略) 133
Unit 16 Online Marketing 135
Unit 17 Sales Promotion 143
Unit 18 Distribution Channel 151
Vocabulary(总词汇表) 160
参考文献 167