Unit 1 An Overview of Business Writing 1
Unit 2 Memos and Notes 9
Unit 3 Emails and Faxes 15
Unit 4 Notices 22
Unit 5 Sales Letters 27
Unit 6 Letters of Thanks 33
Unit 7 Letters of Complaints 38
Unit 8 Letters of Invitation 44
Unit 9 Letters of Congratulation 51
Unit 10 Letters of Appology 56
Unit 11 Letters of Condolence 62
Unit 12 Letters of Application 67
Unit 13 Résumé 73
Unit 14 Meeting Agendas and Itineraries 81
Unit 15 Minutes 87
Unit 16 Business Reports 93
Unit 17 Graphics and Descriptions 104
Unit 18 Trading Correspondence（1） 114
Unit 19 Trading Correspondence（2） 121
Unit 20 Trading Correspondence（3） 131
References 139