Unit 1 29
Language Tools:Suggesting Possibilities 29
Encounter:The Taxi 29
Intercultural Communication Reading:Intercultural Communication and Understanding Westerners 31
Letter to Fran:Not Eating 34
Fran's Response:Not Eating 35
Culture Difference Reading:Individualist and Collectivist Cultures 38
Unit 2 43
Language Tools:Different Degrees of Probability 43
Encounter:The Gift 43
Intercultural Communication Reading:Interpreting What Foreigners Mean 45
Letter to Fran:A Helping Hand 49
Fran's Response:A Helping Hand 50
Culture Difference Reading:Public and Private Behavior 53
Unit 3 56
Language Tools:Making and Qualifying Generalizations 56
Encounter:Mistakes 57
Intercultural Communication Reading:Generalizations and Stereotypes 58
Letter to Fran:Who Pays? 61
Fran's Response:Who Pays? 63
Culture Difference Reading:Difference in Rank and Power 65
Unit 4 69
Language Tools:Feelings and Parts of Speech 69
Encounter:The Invitation 69
Intercultural Communication Reading:Stress in Intercultural Encounters 71
Letter to Fran:The Shopper 74
Fran's Response:The Shopper 75
Culture Difference Reading:Western Communication Styles 78
Unit 5 82
Language Tools:Asking Personal Questions 82
Encounter:Living Together 82
Intercultural Communication Reading: Projected Cultural Similarity 84
Letter to Fran:The Goodnight Kiss 87
Fran's Response:The Goodnight Kiss 88
Culture Difference Reading:Conformity in Western Cultures 91
Unit 6 95
Language Tools:Challenging Assumptions 95
Encounter:Grandma 95
Intercultural Communication Reading:Ethnocentrism 97
Letter to Fran:Cars 100
Fran's Response:Cars 101
Culture Difference Reading:Family Relationships in the US 104
Unit 7 107
Language Tools:Acknowledging Other Points of View 107
Encounter:The English Club 107
Intercultural Communication Reading:In-Groups and Out-Groups 109
Letter to Fran:Critics 112
Fran's Response:Critics 113
Culture Difference Reading:In/Out-Groups in Collectivist and Individualist Cultures 116
Unit 8 119
Language Tools:Conceding a Point 119
Encounter:Borrowing 119
Intercultural Communication Reading:War Stories 121
Letter to Fran:Exceptions 124
Frsn's Response:Exceptions 125
Culture Difference Reading:Dealing with Conflict 129
Unit 9 132
Language Tools:Checking and Clarifying 132
Encounter:Left Out of the Conversation 132
Intercultural Communication Reading:Being an Effective Intercultural Communicator 134
Letter to Fran:An American Friend 138
Fran's Response:An American Friend 139
Culture Difference Reading:Friendship Patterns 142
Unit 10 146
Language Tools:Clarifying Your Point 146
Encounter:Grades 146
Intercultural Communication Reading:Giving the Benefit of the Doubt 147
Letter to Fran:Out of the Nest 150
Fran's Response:Out of the Nest 151
Culture Difference Reading:Advice for Communicating with Westerners 154