Unit One 1
Part One Listening and Speaking:Passenger Reception 1
Part Two Announcements:Welcome and Re-check of Boarding Pass 4
Part Three Phonetics:American and British Phonetic Symbols in Contrast 6
Unit Two 8
Part One Listening and Speaking:Arranging Seats 8
Part Two Announcements:Pre-take-off Safety Check 12
Part Three Phonetics:The Vowels and Consonants 14
Unit Three 16
Part One Listening and Speaking:Arranging Baggage 16
Part Two Announcements:Baggage Check 20
Part Three Phonetics:The Pure Vowels 22
Unit Four 23
Part One Listening and Speaking:Delay 23
Part Two Announcements:Welcome after a Delayed Departure 27
Part Three Phonetics:The Diphthongs 29
Unit Five 30
Part One Listening and Speaking:Safety Check Before Take-off 30
Part Two Announcements:Safety Demonstration 34
Part Three Phonetics:The Explosive and Fricative Consonants 35
Unit Six 37
Part One Listening and Speaking:After Take-off 37
Part Two Announcements:Introduction of Flight Routes and Service Items 41
Part Three Phonetics:The Affricate,Nasal,Lateral Consonants and the Semi-vowels 43
Unit Seven 44
Part One Listening and Speaking:Drink Service 44
Part Two Announcements:Drink and Meal Services 48
Part Three Phonetics:Syllables and Word Stress 49
Unit Eight 51
Part One Listening and Speaking:Food Service(Ⅰ) 51
Part Two Announcements:Before Landing 55
Part Three Phonetics:Open Syllables and Closed Syllables 57
Unit Nine 58
Part One Listening and Speaking:Food Service(Ⅱ) 58
Part Two Announcements:Flying at Night and Stopover 61
Part Three Phonetics:Reading Rules of English Vowel Letters in Stressed Syllables 63
Unit Ten 65
Part One Listening and Speaking:Abnormal Situations in Service 65
Part Two Announcements:Apologies for Abnormal Service 69
Part Three Phonetics:Reading Rules of English Vowel Letters in Unstressed Syllables 70
Unit Eleven 72
Part One Listening and Speaking:Duty Free Sales 72
Part Two Announcements:Movies/Duty-free Sales 76
Part Three Phonetics:Reading Rules of Double Syllables 78
Unit Twelve 80
Part One Listening and Speaking:In-flight Entertainment 80
Part Two Announcements:Holidays and Festivals 84
Part Three Phonetics:Reading Rules of Multi-syllables 86
Unit Thirteen 87
Part One Listening and Speaking:Jet Lag 87
Part Two Announcements:Quarantines 91
Part Three Phonetics:Loss of Plosion and Incomplete Plosion 93
Unit Fourteen 95
Part One Listening and Speaking:Airsickness 95
Part Two Announcements:Landing 99
Part Three Phonetics:Consonants Clusters and Sound Linking 101
Unit Fifteen 102
Part One Listening and Speaking:Sick Passengers 102
Part Two Announcements:Cancellation and Staying Overnight 106
Part Three Phonetics:Reading Rules of Noun+s/es and Verb+ed 108
Unit Sixteen 110
Part One Listening and Speaking:Helping Passenger Find Lost Articles 110
Part Two Announcements:Waiting for Clearances 114
Part Three Phonetics:Sentence Stress 116
Unit Seventeen 118
Part One Listening and Speaking:Helping Transit Passengers 118
Part Two Announcements:Landing in Transit 122
Part Three Phonetics:Thought Patterns and Pausing 124
Unit Eighteen 125
Part One Listening and Speaking:Filling out Forms 125
Part Two Announcements:Unexpected Situations 129
Part Three Phonetics:Intonation 131
Unit Nineteen 133
Part One Listening and Speaking:Emergency Procedures 133
Part Two Announcements:Emergency Procedures 137
Part Three Phonetics:Use of the Falling Tone 139
Unit Twenty 141
Part One Listening and Speaking:Pre-arrival and After Arrival 141
Part Two Announcements:Brace for Impact 145
Part Three Phonetics:Use of the Rising Tone 147
Scripts and Answers of Part One 149
Words and Phrases for Reference 205
References 229