第一部分 口语 3
1 Face to Face面对面 3
1.1 Meeting Customers接待客户 3
1.2 Meeting Business Partners商务伙伴约会 7
1.3 Showing Visitors Around参观 10
1.4 Welcoming Government Officials欢迎政府官员 13
2 Business Telephoning商务电话 17
2.1 Inquiry and Offer询盘和报盘 18
2.2 Counter-offer and Acceptance还盘和受盘 24
2.3 Terms and Conditions of a Transaction合同或业务交易条款 28
3 Negotiating and Signing up a Contract谈判和签订合同 32
3.1 Free Talk before Negotiating谈判前的闲聊 33
3.2 Negotiating at the Table圆桌谈判 35
3.3 After a Successful Negotiation谈判成功后 39
4 Transportation and Packaging运输与包装 42
4.1 Ocean Shipping海洋运输 43
4.2 Packaging包装 49
4.3 Delivery发货 53
5 Money Matters（1）货款（1） 56
5.1 Payment Modes付款方式 56
5.2 Chasing Payment追款 62
5.3 International Ocean Shipping Costs国际海运费用 67
6 Money Matters（2）货款（2） 71
6.1 International Air Transportation Costs国际空运费用 71
6.2 Letter of Credit信用证 74
6.3 Choosing Currency for Payment选择付款币种 78
6.4 Foreign Exchange外汇 81
7 Handling Problems处理问题 84
7.1 Damage to Goods货物受损 85
7.2 Poor Quality of Goods货物质量欠缺 88
7.3 Discrepancy between Goods and Samples货物与样品不符 91
7.4 Poor After—service低劣的售后服务 94
7.5 Mistakes in Shipping and Financial Documents运输和财务文件错误 97
8 Production and Dealing with Orders生产与订单 101
8.1 Production Process Description描述生产过程 101
8.2 Processing Orders订单处理 106
8.3 Meeting the Deadline最后期限 111
8.4 New Product Development新产品开发 114
9 Business Office Routine Jobs and Office Environment商务办公常规与办公环境 117
9.1 Office Environment Description办公环境描述 117
9.2 Business Meetings商务会议 123
9.3 In-service Training在岗培训 127
9.4 Publicity宣传 131
10 Job-hopping and Interviews跳槽与面试 135
10.1 At an Interview（1）面试（1） 136
10.2 At an Interview（2）面试（2） 138
11 Overview of Interpretation口译概述 143
第二部分 口译 143
12 Travel and Tourism Industry旅游业 146
13 Trade Fairs and Exhibitions贸易展览 150
13.1 Signing up for the Trade Fairs报名参展 150
13.2 At the Exhibition参展 155
14 Meetings and Conferences会议 161
14.1 A Speech on Meeting关于会议的发言 162
14.2 Conference Opening Speech会议开幕词 163
14.3 Conference Closing Speech会议闭幕词 165
15 Culinary Culture餐饮文化 168
15.1 Interpretation of Menu菜单口译 168
15.2 Culinary Arts烹饪艺术 174
16 Business Trade and Investment商贸与投资 178
16.1 At the Orientation欢迎新同事 180
16.2 Trade Negotiation贸易谈判 182
参考答案 187