PART ONE BUSINESS LETTER WRITING 3
Unit One Essential Qualities of Writing Business Letters 3
Unit Two Layout Writing Styles of Business English Letters 7
PART TWO BUSINESS LETTERS IN INTERNATIONAL TRADE 23
Unit Three Establishing Business Relations Status Inquiries 23
Unit Four Inquiries Offers 37
Unit Five Counter-Offers Replies 49
Unit Six Orders Their Fulfillment 63
Unit Seven Payment 76
Unit Eight Shipment 96
Unit Nine Packing 112
Unit Ten Insurance 124
Unit Eleven Complaints Claims 140
Unit Twelve Agencies 156
PART THREE BUSINESS CONTRACT 171
Unit Thirteen Introduction to a Business Contract 171
Unit Fourteen How to Fill in a Sales Contract 181
PART FOUR LETTER OF CREDIT 211
Unit Fifteen Introduction to a Letter of Credit 211
Unit Sixteen L/C Examination and Amendment 224
APPENDIX 241
Appendix A Categories of Documents 241
Appendix B INCOTERMS 2000 243
Appendix C Useful Expressions Abbreviations in International Trade 254
Appendix D 外贸单证英语教学大纲与考试样题 270
Appendix E 外贸实务员英语教学大纲与考试样题 277