Disc 1
Part 1 基本用语 1
Disc 2
Unit 1 Before Making Phone Calls 打电话之前的准备 2
Disc 3
Part 2 各种情境 3
Disc 4
Unit 2 Starting a Conversation 开始对话 28
Unit 3 Transferring Phone Calls 转接电话 53
Unit 4 Reasons of Calling 来电的理由 77
Unit 5 When Someone is Unavailable:Receiver's Situation 当对方要找的人不在时 103
Unit 6 When Someone is Unavailable:Caller's Situation 当你要找的人不在时 130
Unit 7 Voice Mail 语音信箱 155
Unit 8 Ending a Conversation 结束对话 181
Unit 9 Invitations 邀请 196
Unit 10 Inquiry 询问 216
Unit 11 Thanks 道谢 236
Unit 12 Congratulations 恭喜 256
Unit 13 Apologies 道歉 278
Unit 14 Appointments 约会 299
Unit 15 Confirmation 确认 321
Unit 16 Calling for Help 打电话求助 342
Unit 17 Requirements 要求 362
Unit 18 Shopping 购物 381