Part One Learning 3
Unit 1 Introduction of Letter Writing 3
Unit 2 Establishing Business Relations 13
Unit 3 Inquiry 25
Unit 4 Offer 35
Part Two Imitation 47
Unit 5 Counter-offer 47
Unit 6 Payment 57
Unit 7 Terms of Shipment 69
Part Three Demonstration 83
Unit 8 Acceptance and Orders 83
Unit 9 Complaints and Claims 93
Unit 10 Fulfilling Business 105
Appendix 115
Appendix 1 Sample Sales Contract 115
Appendix 2 United Nations Convention on Contracts of International Sales of Goods 117
Appendix 3 UCP 600 138
Appendix 4 Top 10 Business Websites 175
Appendix 5 Top 10 Logistics Companies and Their Websites 176