Chapter 1 人力资源管理概述 1
思考要点 1
概览 1
正文 2
1.1 What is Human Resource Management? 2
1.2 Why Is Good HRM Important? 3
1.3 What Are the Typical HRM Practices and Activities? 4
1.4 The Changing Role of HRM 5
1.5 The Changing Environment of HRM 6
1.6 How Does HRM Relate to Other Management Tasks? 8
1.7 HRM as Strategic Contributor in Organizations 8
核心词汇 9
知识扩展 10
相关网址 12
Chapter 2 工作分析与工作设计 13
思考要点 13
概览 13
正文 14
2.1 The Nature of Job Analysis 14
2.2 The Nature of Job Design 20
核心词汇 23
知识扩展 24
相关网址 25
Chapter 3 人力资源规划 27
思考要点 27
概览 27
正文 28
3.1 HR Planning Process 28
3.2 Scanning the External Environment 28
3.3 Internal Assessment of the Organizational Workforce 29
3.4 Forecasting HR Supply and Demand 30
3.5 Managing Human Resource Surplus or Shortage 35
3.6 Human Resource Information Systems（HRIS） 36
核心词汇 37
知识扩展 37
相关网址 38
Chapter 4 招聘 39
思考要点 39
概览 39
正文 40
4.1 Labor Markets Components 40
4.2 Recruiting Source Choices：Internal vs.External 41
4.3 Internal Recruiting 42
4.4 External Recruiting 44
4.5 Internet Recruiting（E-recruiting） 47
4.6 Alternatives to Recruitment 48
核心词汇 50
知识扩展 50
Chapter 5 甄选与配置 53
思考要点 53
概览 53
正文 54
5.1 The Selection Process 54
5.2 Selection Testing 56
5.3 Selection Interviewing 58
5.4 Placement 62
核心词汇 63
知识扩展 64
Chapter 6 培训与开发 65
思考要点 65
概览 65
正文 66
6.1 Strategic Training 66
6.2 The Training Process 66
6.3 Developing Human Resources 73
核心词汇 75
知识扩展 76
Chapter 7 绩效管理与评估 77
思考要点 77
概览 77
正文 78
7.1 Identifying and Measuring Employee Performance 78
7.2 Appraising Employee Performance 79
7.3 Methods for Appraising Performance 82
7.4 Appraisal Feedback Interview 87
核心词汇 87
知识扩展 88
相关网址 88
Chapter 8 薪酬策略与实践 89
思考要点 89
概览 89
正文 90
8.1 Types of Compensation 90
8.2 Perceptions of Compensation Fairness 91
8.3 Development of a Base Pay System 93
核心词汇 98
知识扩展 99
Chapter 9 激励与福利 101
思考要点 101
概览 101
正文 102
9.1 Types of Incentives 102
9.2 Employees Benefits 107
核心词汇 109
知识扩展 110
Chapter 10 全球人力资源管理 111
思考要点 111
概览 111
正文 112
10.1 Factors Affecting GHRM 112
10.2 Staffing Global Assignments 114
10.3 Global Assignment Management 117
核心词汇 120
知识扩展 120
术语表 122
参考文献 127