Unit One Logistics Company 1
Item 1 Reading Time 1
Item 2 Talking Face to Face 4
Item 3 Trying Your Hand 9
Item 4 Relaxing Time 12
Unit Two Marketing Division 15
Item 1 Reading Time 15
Item 2 Talking Face to Face 19
Item 3 Trying Your Hand 23
Item 4 Relaxing Time 25
Unit Three Transportation Division 28
Item 1 Reading Time 28
Item 2 Talking Face to Face 34
Item 3 Trying Your Hand 36
Item 4 Relaxing Time 38
Unit Four Packaging Division 40
Item 1 Reading Time 40
Item 2 Talking Face to Face 45
Item 3 Trying Your Hand 48
Item 4 Relaxing Time 50
Unit Five Storage Division 53
Item 1 Reading Time 53
Item 2 Talking Face to Face 57
Item 3 Trying Your Hand 60
Item 4 Relaxing Time 63
Unit Six Distribution Division 66
Item 1 Reading Time 66
Item 2 Talking Face to Face 69
Item 3 Trying Your Hand 74
Item 4 Relaxing Time 77
Unit Seven Information Division 80
Item 1 Reading Time 80
Item 2 Talking Face to Face 85
Item 3 Trying Your Hand 89
Item 4 Relaxing Time 93
Unit Eight Customer Service 96
Item 1 Reading Time 96
Item 2 Talking Face to Face 100
Item 3 Trying Your Hand 104
Item 4 Relaxing Time 106
Unit Nine Supply Chain Management 108
Item 1 Reading Time 108
Item 2 Talking Face to Face 112
Item 3 Trying Your Hand 116
Item 4 Relaxing Time 118
Unit Ten Business Process 122
Item 1 Reading Time 122
Item 2 Talking Face to Face 125
Item 3 Trying Your Hand 128
Item 4 Relaxing Time 129
Reference Answers 132
New Words and Expressions 149
Reference 159