Unit 1 Office Management(Ⅰ) 1
Part A Brainstorming 1
Part B E-Office 2
Part C Office Management 6
Part D Reading Strategy:Predicting 9
Part E Banked Cloze 11
Unit 2 Office Management(Ⅱ) 13
Part A Brainstorming 13
Part B Office Control 14
Part C Interpersonal Relationship 18
Part D Reading Strategy:Skimming 22
Part E Banked Cloze 23
Unit 3 Information Management 25
Part A Brainstorming 25
Part B Recording and Storing Information 26
Part C Keeping Information Safe 30
Part D Reading Strategy:Scanning 33
Part E Banked Cloze 35
Unit 4 Performance Management 37
Part A Brainstorming 37
Part B Team Building 38
Part C Motivating 41
Part D Reading Strategy:Choosing Reading Speeds 45
Part E Banked Cloze 49
Unit 5 Conference Management 51
Part A Brainstorming 51
Part B Attending a Negotiation 52
Part C Organizing a Conference 55
Part D Reading Strategy:Guessing Word Meanings Through Context Clues 59
Part E Banked Cloze 62
Unit 6 Business Trip Management 64
Part A Brainstorming 64
Part B Planning a Business Trip 65
Part C Arranging Travel and Accommodations 68
Part D Reading Strategy:Identifying the Topic 71
Part E Banked Cloze 72
Unit 7 HR Management 74
Part A Brainstorming 74
Part B Termination Procedure 75
Part C Internal Mobility and Transfer 78
Part D Reading Strategy:Making Inference 82
Part E Banked Cloze 85
Unit 8 Cash Management 87
Part A Brainstorming 87
Part B What Are the Steps in the Budget Process? 88
Part C The Essentials of Corporate Cash Flow 91
Part D Reading Strategy:Understanding Text Structures 95
Part E Banked Cloze 97
Unit 9 Financial Management 99
Part A Brainstorming 99
Part B Determining Your Breakeven Point 100
Part C Balance of Payments 104
Part D Reading Strategy:Categorizing Information 108
Part E Banked Cloze 110
Unit 10 Marketing Management 112
Part A Brainstorming 112
Part B Connecting Customers 113
Part C Communication Values 118
Part D Reading Strategy:Understanding Supporting Details 122
Part E Banked Cloze 125
Unit 11 Business Management 126
Part A Brainstorming 126
Part B Corporate Planning 127
Part C Globalization 131
Part D Reading Strategy:Identifying the Author’s Purpose 135
Part E Banked Cloze 137
Unit 12 Management Innovation 139
Part A Brainstorming 139
Part B Entrepreneurship 140
Part C Managing Research and Development Project 144
Part D Reading Strategy:Summarizing 148
Part E Banked Cloze 149
Appendix 149
1.Reference 151
2.Keys for reference 152