SECTION ONE:THE SETTING 1
1．The Political Context of Public Personnel Administration&Lana Stein,University of Missouri-St.Louis 3
2．Competing Perspectives on Public Personnel Administration:Patronage,Civil Service,and Privatization&Donald E.Klingner,University of Colorado 16
3．What Every Public Personnel Manager Should Know About the Constitution&David H. Rosenbloom and Margo Bailey,The American University 29
4．Personnel Management in the Local Government Setting&Alan Saltzstein,California State University-Fullerton 46
5．The American Federal Bureaucracy:A Retrospective Look at Reinvention and Reform&Patricia Wallace Ingraham,Syracuse University 62
6．Deregulating the Pubic Personnel Function&Jerrell D.Coggburn,University of Texas at San Antonio 75
SECTION TWO:THE TECHNIQUES 91
7．Strategic Human Resource Management&Joan E Pynes,University of South Florida 93
8．Issues,Challenges,and Changes in Recruitment and Selection&Gary E.Roberts,University of Memphis 106
9．Why Public Managers Hate Position Classification&Katherine C.Naff,San Francisco State University 126
10．Compensation,Merit Pay,and Motivation&James L.Perry,Indiana University 143
11．The Trials and Tribulations of Performance Appraisal:Problems and Prospects on Entering the Twenty-First Century&Dennis Daley,North Carolina State University 154
12．Public Employee Benefits and the Changing Nature of the Workforce&N.Joseph Cayer,Arizona State University 167
SECTION THREE:THE ISSUES 181
13．Productivity and Privatization:The Human Resource Management Connection&Evan Berman,University of Central Florida 183
14．Privatizing Personnel:Outsourcing Public Sector Functions&Wendell C.Lawther,University of Central Florida 196
15．Equal Employment Opportunity and Affirmative Action in the Public Sector&J.Edward Kellough,University of Georgia 209
16．Sexual Harassment in the Workplace Sally Coleman Seldon.Lynchburg College 225
17．Working Together:Meeting the Challenge of Workplace Diversity&Sonia Ospina and James F.O'Sullivan,New York University 238
18．The Difference That Gender Makes&Mary E.Guy,Florida State University 256
19．Disabled or Not Disabled:How Does the Americans With Disabilities Act Affect Employment Policies?&Bonnie G.Mani,East Carolina University 271
20．Supplementing Common Myths With Uncommon Management:The Effective Involvement of Volunteers in Delivering Public Services&Jeffrey L.Brudney,University of Georgia 287
21．Ethics and Human Resource Management&Jonathan P West,University of Miami 301
SECTION FOUR:REFORM AND THE FUTURE 317
22．Problems and Prospects for Public Employee Unions and Public Managers&Richard C.Kearney,East Carolina University 319
23．Facing Fundamental Challenges in Reforming Public Personnel Administration&Hal G.Rainey,University of Georgia 334
24．Reforming Public Sector Human Resource Management:Best Practices From the Practitioner's View&Robert Lavigna,State of Wisconsin 352
25．The Reform Agenda:Where Do We Go From Here?&Lloyd Nigro,Georgia State University 367
Index 379