Chapter 1 Brief Introduction to International Business Practice 1
Ⅰ．Introduction 1
Ⅱ．Business Preparatory Work 1
Ⅲ．Business Negotiation 2
Ⅳ．The Performance of an Export Contract 4
Ⅴ．The Performance of an Import Contract 7
Notes and Exercises 8
Chapter 2 Business Letter-writing 11
Ⅰ．Introduction 11
Ⅱ．Principles of Good Communication 11
Ⅲ．Format and Structure of the Business Letter 13
Ⅳ．Envelope Addressing 21
Notes and Exercises 23
Chapter 3 Establishing Business Relations 27
Ⅰ．Introduction 27
Ⅱ．Sample Letters 28
Ⅲ．Situational Conversations 30
Notes and Exercises 31
Chapter 4 Inquiries,Offers and Counteroffers 35
Ⅰ．Introduction 35
Ⅱ．Sample Letters 38
Ⅲ．Situational Conversaions 40
Notes and Exercises 42
Chapter 5 Acceptance and Order 45
Ⅰ．Introduction 45
Ⅱ．Sample Letters 46
Ⅲ．Situaional Conversations 48
Notes andExercises 51
Chapter 6 Conclusion of Business 55
Ⅰ．Introduction 55
Ⅱ．Sample Letters 58
Ⅲ．Situational Conversations 59
Notes and Exercises 61
Chapter 7 Terms of Payment 69
Ⅰ．Introduction 69
Ⅱ．Sample Letters 77
Ⅲ．Situational Conversations 78
Notes and Exercises 79
Chapter 8 Establishment of and Amendment to L/C 81
Ⅰ．Introduction 81
Ⅱ．Sample Letters 84
Ⅲ．Situational Conversations 85
Notes and Exercises 87
Chapter 9 Shipment 91
Ⅰ．Introduction 91
Ⅱ．Sample Letters 93
Ⅲ．Situational Conversations 94
Notes and Exercises 96
Chapter 10 Commodity Inspection and Insurance 101
Ⅰ．Introduction 101
Ⅱ．Sample Letters 105
Ⅲ．Situational Conversations 107
Notes and Exercises 109
Chapter 11 Complaints,Claims and Arbitration 115
Ⅰ．Introduction 115
Ⅱ．Sample Letters 117
Ⅲ．Situational Conversations 119
Notes and Exercises 122
Chapter 12 Some Other Modes of Trade and Economic Activities 125
Ⅰ．Introduction 125
Ⅱ．Sample Letters 132
Ⅲ．Situational Conversations 135
Notes and Exercises 140
Appendix 1 Commonly-used Business Terms（常用贸易术语） 143
Appendix 2 Documents Samples（各类单证样张） 149
Kev to the Exercises 161
References 176