Unit1 1
LANGUAGE TOOLS:Suggesting Possibilities 1
ENCOUNTER:The Taxi 1
INTERCULTURAL COMMUNICATION READING:Intercultural Communication and Understanding Westerners 2
LETTER TO FRAN:Not Eating 5
FRAN'S RESPONSE:Not Eating 6
CULTURE DIFFERENCE READING:Individualist and Collectivist Cultures 9
Unit2 13
LANGUAGE TOOL'S:Different Degrees of Probability 13
ENCOUNTER The Gift 13
INTERCULTURAL COMMUNICATION READING:Interpreting What Foreigners Mean 15
LETTER TO FRAN:A Helping Hand 18
FRAN'S RESPONSE:A Helping Hand 18
CULTURE DIFFERENCE READING: Public and Private Behavior 21
Unit3 24
LANGUAGE TOOL'S:Making and Qualifying Generalizations 24
ENCOUNTER:Mistakes 25
INTERCULTURAL COMMUNICATION READING:Generalizations and Stereotypes 26
LETTER TO FRAN:Who Pays? 29
FRAN'S RESPONSE:Who Pays? 29
CULTURE DIFFERENCE READING:Difference in Rank and Power 32
Unit4 35
LANGUAGE TOOLS:Feelings and Parts of Speech 35
ENCOUNTER:The Invitation 35
INTERCULTURAL COMMUNICATION READING:Stress in Intercultural Encounters 36
LETTER TO FRAN:The Shopper 39
FRAN'S RESPONSE:The Shopper 40
CULTURE DIFFERENCE READING:Western Communication Styles 42
Unit5 46
LANGUAGE TOOLS:Asking Personal Questions 46
ENCOUNTER:Living Together 46
INTERCULTURAL COMMUNICATION READING:Projected Cultural Similarity 47
LETTER TO FRAN：The Goodnight Kiss 50
FRAN'S RESPONSE:The Goodnight Kiss 50
CULTURE DIFFERENCE READING:Conformnity in Western Cultures 53
Unit6 57
LANGUAGE TOOLS:Challenging Assumptions 57
ENCOUNTER: Grandma 57
INTERCULTURAL COMMUNICATION READING:Ethnocentrism 58
LETTER TO FRAN:Cars 61
FRAN'S RESPONSE:Cars 62
CULTURE DIFFERENCE READING:Family Relationships in the US 64
Unit7 68
LANNGUAGE TOOLS:Acknowledging Other Points of View 68
ENCOUNTER:The English Club 68
INTERCULTURAL COMMUNICATION READING:In-Groups and Out-Groups 70
LETTER TO FRAN:Critics 72
FRAN'S RESPONSE:Critics 73
CULTURE DIFFERENCE READING:In/Out-Groups in Collectivist and Individualist Cultures 75
Unit8 78
LANGUAGE TOOLS: Conceding a Point 78
ENCOUNTER: Borrowing 78
INTERCULTURAL COMMUNICATION READING:War Stories 80
LETTER TO FRAN:Exceptions 82
FRAN'S RESPONSE: Exceptions 83
CULTURE DIFFERENCE READING:Dealing with Conflict 86
Unit9 88
LANG UAGE TOOLS:Checking and Clarifying 88
ENCOUNTER: Left Out of the Conversation 88
INTERCULTURAL COMMUNICATION READING:Being an Effective Intercultural Communicator 90
LETTER TO FRAN:An American Friend 93
FRAN'S RESPONSE:An American Friend 94
CULTURE DIFFERENCE READING:Friendship Patterns 96
Unit10 99
LANGUAGE TOOLS:Clarifying Your Point 99
ENCOUNTER: Grades 99
INTERCULTURAL COMMUNICATION READING:Giving the Benefit of the Doubt 100
LETTER TO FRAN:Out of the Nest 103
FRAN'S RESPONSE:Out of the Nest 103
CULTURE DIFFERENCE READING:Advice for Communicating with Westerners 106