Chapter One Social Communication 社交辞令 1
Ⅰ Introduction 介绍认识 3
Ⅱ Making an Appointment 预约 8
Ⅲ Paying a Visit 拜访 13
Ⅳ Invitation 邀请 18
Ⅴ Congratulations 祝贺 23
Ⅵ Thanks 致谢 28
Ⅶ Encouragement 鼓励 33
Ⅷ Leave-taking 道别 39
Chapter Two Expressing Feelings 情感表达 45
Ⅰ Delight 高兴 47
Ⅱ Sadness and Anger 悲伤和愤怒 52
Ⅲ Apology and Forgiveness 道歉与原谅 57
Ⅳ Complaint 抱怨 62
Ⅴ Hobbies 爱好 67
Ⅵ Approving 赞成 72
Ⅶ Disappointment 失望 77
Ⅷ Sympathy and Consolation 同情与安慰 83
Chapter Three Communicative Situations 日常情景 89
Ⅰ Banking Business 银行存取 91
Ⅱ Doing Laundry 送洗衣物 98
Ⅲ Paying the Bill 付账买单 102
Ⅳ Seeing the Doctor 看病求医 107
Ⅴ At a Restaurant 餐厅就餐 113
Ⅵ Asking and Telling Ways 问路指路 118
Ⅶ Accommodation 宾馆住宿 122
Ⅷ At a Birthday Party 生日晚会 127
Chapter Four Topics of Conversation 社交话题 131
Ⅰ Talking about Festivals 谈论节日 133
Ⅱ Talking about the Weather 谈论天气 139
Ⅲ Talking about Jobs 谈论工作 143
Ⅳ Talking about Food and Cooking 谈论烹饪 148
Ⅴ Talking about the Environment 谈论环境 153
Ⅵ Talking about Cars 谈论汽车 159
Ⅶ Talking about Marriage 谈论婚姻 163
Ⅷ TaLking about Sports 谈论运动 168
Chapter Five Business Negotiating 商务交际 173
Ⅰ Receiving Visitors 接待来宾 175
Ⅱ Calling on a Customer 拜访客户 180
Ⅲ Showing Someone Around 参观 184
Ⅳ Dining Together with Clients 与客户进餐 189
Ⅴ Negotiating and Coordinating with Clients 与客户谈判 194
Ⅵ Contact Numbers 电话交往 200
Ⅶ The Exchange of Gifts 礼尚往来 205
Ⅷ Seeing a Customer off 送别客户 210