TABLE OF CONTENTS 1
CHAPTER ONE INTRODUCTION TO LOGISTICS 1
1．Definitions and Functions 1
2．The Ways of Logistics Work 3
3．Discussion 7
READING MATERIAL Logistics Development in the 21st Century 10
CHAPER TWO PROCUREMENT 13
1．Definition 13
2．Application of Procurement Systems 15
3．Procurement Planning and Specifications 16
4．Contracting 18
READING MATERIAL Procurement Planning and Strategy 21
CHAPTER THREE MARKETlNG 24
1．Definition 24
2．Questions of Marketing 25
3．PEST 25
4．Marketing Techniques 26
5．Market Research 30
READING MATERIAL Commercial Policy and Public Relations 34
CHAPTER FOUR LOGISTICS INFORMATION MANAGEMENT 38
1．Definition 38
2．Information Application 39
3．Use of EDI in the Supply Chain 42
4．Logistics Networking 44
READING MATERIAL Internet and Chinese Logistics Development 49
CHAPTER FIVE TRANSPORTATION 52
1．Definition 52
2．Types of Traffic 54
3．Transportation Characteristics 57
4．Modal Characteristics 59
5．Terminals,Interchanges and Services 60
6．Intermodal and Combined Transportation Operations 62
7．Transportation Planning Process 63
READING MATERIAL Traffic Management 67
1．Purpose of Warehouse 71
CHAPTER SIX WAREHOUSE MANAGEMENT 71
2．Warehouse Management 72
3．Warehouse Costs 73
4．Warehouse and Store Processes 74
READING MATERIAL Housekeeping 79
CHAPTER SEVEN STOCK CONTROL 82
1．Stock Classification 82
2．Stock Identification 83
3．Forecast 85
READING MATERIAL Storage Technology 88
CHAPTER EIGHT LOGISTIC DECISION-MAKING 92
1．Logistic Decision Organization 92
2．Strategic Direction 94
3．Mission Analysis 96
4．Effort 97
5．Logistic Driver 98
READING MATERIAL Specific Factors to Be Considered 102
CHAPTER NINE LOGISTICS／SUPPLY-CHAlN MANAGEMENT 105
1．Evolution and Characteristics of Extended Enterprjse 106
2．Future Trends in Supply Chain Management 110
3．Management Best Practices are Evolving 117
READING MATERIAL Improving Supply Chain Competence 121
CHAPTER TEN MARKET ECONOMY SOLUTIONS 124
1．Supporting the Push Model 125
2．Specific Beriefits from Supply Chain Management Technologies 126
3．Supply Chain Management Solution Framework 129
READING MATERIAL Supply Chain Planning 130
CHAPTER ELEVEN NETWORK ECONOMY SOLUTIONS OF SCM 133
1．Pull Model 133
2．Limitations Imposed by Property，Plant and Equipment 137
3．Information and Knowledge Exchange 141
READING MATERIAL Service Chain：The Pull Model's Relative Impact on Service and Manufacturing Industries 144
CHAPTER TWELVE SELECTING SUPPLY CHAIN SOLUTION 148
1．The Selection Process 149
2．Product Characteristics 150
3．Infrastructure Review 153
READING MATERIAL Implementation 159
CHAPTER THIRTEEN INTERNATIONAL TRADE 162
1．Control of Goods Vehicle Movements 163
2．The Payload 164
3．Import／Export Control 164
4．The Single European Act 165
5．Single Administrative Document（SAD） 166
6．Import Procedures 166
INTERNATIONAL TRADE DOCUMENTS 170
READING MATERIAL Export Procedures 182
CHAPTER FOURTEEN LOGlSTICS BEST PRACTICES 184
1．Integrating Logistics Activities into One Department and Coordinating Logistics Activities Across the Supply Chain 185
2．Electronizing SCM at the Coorporate Level 187
READING MATERIAL Creating a Chief Logistics Officer（CLO） 193
CHAPTER FIFTEEN ANALYTICAL REPORT ON CHINESE LOGISTICS MARKET OF 2000 194
1．Analysis on Sample Structure 194
2．Present Status of Logistics Operation 195
3．Amount of Corporate Material Flow and Expenditure 200
4．Present Status of Logistics Facilities and Equipment and Future Requjrements 201
5．Evaluation by Logistics-needing Enterprises on Present Logistics Operation 206
6．Logistics Examination Standards and Choice of New Logistics Operators 208
7．Conclusion and Suggestions 210
APPENDIX OUTLINE OF LOGISTICS ENGLISH QUALIFYING EXAMINATION 213
REFERENCE 217