Contents 3
Part One Fundamentals of Modem Business Writing 现代商务英语写作的基本原则 3
Chapter 1 An Overview of Business Writing 商务英语写作概论 3
Chapter 2 Adaptation and Selection of Words 针对读者合理选词 11
Chapter 3 Construction of Effective Sentences and Paragraphs 有效地组织句子与段落 23
Chapter 4 Writing for Effects 商务写作的特殊技巧 43
Part Two Business Letter Writing 商务信函写作 61
Chapter 5 The Structure and Style of Business Letters 商务书信的结构与格式 61
Chapter 6 Establishing Business Relations 建立业务关系 74
Chapter 7 Inquiries and Requests 日常询函 80
Chapter 8 Replies 回复函 87
Chapter 9 Declining a Counteroffer 拒绝还盘 95
Chapter 10 Orders 订单 102
Chapter 11 Complaints and Claims 投诉与索赔 109
Chapter 12 Adjustments to Claim Letters 索赔复函 117
Chapter 13 Urging Establishment of Letter of Credit 催证 124
Chapter 14 Invitations and Thank-you Letters 邀请函与感谢信 131
Chapter 15 Notes and Announcements 便条与通知 146
Chapter 16 Letters of Application 申请信 172
Chapter 17 Resume 简历 203
Chapter 18 Recommendation Letters 推荐信 221
Part Three Report Writing 报告写作 241
Chapter 19 Memorandum，Informal，Short Reports 备忘录与非正式的短篇报告 241
Chapter 20 Proposals and Formal Reports 意向书与正式报告 261
APPENDIX Punctuation Marks 标点符号 292
References 参考书目 317