Module 1 Cross Cultural Communication 1
Unit 1 Business Travel 1
Unit 2 Business Socialization 16
Module 2 Telephoning 29
Unit 1 Getting Through 29
Unit 2 Arranging Appointments 46
Unit 3 Bookings and Orderings 59
Module 3 Job Interviews 70
Unit 1 Your First Interview 70
Unit 2 Experienced Interview 82
Module 4 Company Website 93
Unit 1 Website Design 93
Unit 2 Website Maintenance 106
Module 5 Meetings&Presentations 121
Unit 1 Meetings 121
Unit 2 Presentations 146
Sources 164
Answer sheet and Transcript 165
Appendix—Outline 179
后记 188