Chapter Ⅰ 3
Unit 1 Manners and Etiquette 3
Unit 2 Business Communication 18
Unit 3 Personal Finance 30
Unit 4 Career Development 44
Unit 5 Work and Leisure 55
Chapter Ⅱ 71
Unit 6 Cooperation and Teamwork 71
Unit 7 Performance Evaluation 83
Unit 8 Meeting and Presentation 98
Unit 9 Management and Leadership 112
Unit 10 Business Culture 126
Chapter Ⅲ 143
Unit 11 Production and Operation 143
Unit 12 Contract 157
Unit 13 Delivery and Shipment 168
Unit 14 Insurance 181
Unit 15 Customer Service 195
Chapter Ⅳ 211
Unit 16 International Trade 211
Unit 17 Cross-cultural Communication 224
Unit 18 Globalization 240
Unit 19 Low-carbon Economy 257
Unit 20 Digital Era 276
参考书目 293