Unit 1 Be Your 0wn Boss 1
Ⅰ．Starter—Small Jobs if Done Well Mean a Lot 1
Ⅱ．Working with Words—Starting Up a Small Business 1
Ⅲ．Getting to Talk—Am I Ready？ 4
Ⅳ．Short Conversations 4
Ⅴ．Long Conversations 5
Ⅵ．BreakTime—Thank You 6
Ⅶ．Revealing Yourself 7
Ⅷ．CheckingOut 12
Unit 2 Trade ShoWs and Fairs 14
Ⅰ．Starter—It’s Worth Being Here 14
Ⅱ．Working with Words—Getting to Know about Fairs 14
Ⅲ．Getting to Talk—The Basics of Trade Fairs 16
Ⅳ．Short Conversations 17
Ⅴ．Long Conversations 18
Ⅵ．Break Time—In a World Like This 19
Ⅶ．Revealing Yourself 20
Ⅷ．CheckingOut 26
Unit 3 Under Contract 27
Ⅰ．Starter—So We’re Just Paying Him to Sit There 27
Ⅱ．Working with Words—Preparing a Contract 27
Ⅲ．Getting to Talk—How Does a Contract Work？ 30
Ⅳ．Short Conversations 30
Ⅴ．Long Conversations 31
Ⅵ．Break Time—I Promise You 32
Ⅶ．Revealing Yourself 33
Ⅷ．Checking Out 37
Unit 4 Workflow Improvement 39
Ⅰ．Starter—Revolutionize Some of Our Processes 39
Ⅱ．Working with Words—How to Improve Workflow？ 39
Ⅲ．Getting to Talk—How to Improve Workflow Efficiency？ 41
Ⅳ．Short Conversations 42
Ⅴ．Long Conversations 43
Ⅵ．Break Time一9 to 5 44
Ⅶ．Revealing Yourself 45
Ⅷ．Checking Out 49
Unit 5 Professional Ethics 51
Ⅰ．Starter—I Wanted a Thousand Words on APRs from an Angle 51
Ⅱ．Working with Words—What Is Professional Ethics 51
Ⅲ．Getting to Talk—Why Do People Practise Professional Ethics？ 53
Ⅳ．Short Conversations 54
Ⅴ．Long Conversations 54
Ⅵ．Break Time—New Soul 55
Ⅶ．Revealing Yourself 57
Ⅷ．Checking Out 60
Unit 6 Modern Project Management 62
Ⅰ．Starter—That’s to Prove Ourselves in This Field 62
Ⅱ．Working with Words—Project Management 62
Ⅲ．Getting to Talk—Understanding a Project 64
Ⅳ．Short Conversations 65
Ⅴ．Long Conversations 66
Ⅵ．Break Time—We Are the Champions 67
Ⅶ．Revealing Yourself 69
Ⅷ．Checking Out 74
Unit 7 Oral Presentation 76
Ⅰ．Starter—The Speech Matters 76
Ⅱ．Working with Words—Tips for Making a Presentation 76
Ⅲ．Getting to Talk—How to Make Your Speech Effective？ 78
Ⅳ．Short Conversations 79
Ⅴ．Long Conversations 80
Ⅵ．Break Time—Tell Him 81
Ⅶ．Revealing Yourself 82
Ⅷ．CheckingOut 87
Unit 8 Quality Matters 88
Ⅰ．Starter—His Job Affects Millions of People Every Morning 88
Ⅱ．Working with Words—Getting to Know about Quality Control 88
Ⅲ．Getting to Talk—The Basics of Quality Control 90
Ⅳ．Short Conversations 91
Ⅴ．Long Conversations 92
Ⅵ．Break Time—You Raise Me Up 93
Ⅶ．Revealing Yourself 94
Ⅷ．CheckingOut 98
Unit 9 Buying Strategies 99
Ⅰ．Starter—The Branches Were Probably Not a Good Idea 99
Ⅱ．Working with Words—The Concept of Strategic Purchasing 99
Ⅲ．Getting to Talk—Corporate Procurement Strategy 101
Ⅳ．Short Conversations 102
Ⅴ．Long Conversations 103
Ⅵ．Break Time—Money Money Money 104
Ⅶ．Revealing Yourself 106
Ⅷ．CheckingOut 110
Unit 10 Problem Resolutions 112
Ⅰ．Starter—I Want to Make a Complaint 112
Ⅱ．Working with Words—Emergency Response to a Crisis 112
Ⅲ．Getting to Talk—Stress and Crisis at Workplace 115
Ⅳ．Short Conversations 115
Ⅴ．Long Conversations 116
Ⅵ．Break Time—一What’s Up 117
Ⅶ．Revealing Yourself 120
Ⅷ．Checking Out 124