Unit 1 Meeting the Tour Group 1
Activity 1 Meeting Guests at the Airport 1
Activity 2 Delivering a Welcome Speech 8
Unit 2 Accommodation and Catering 17
Activity 1 Dining in Guangdong 17
Activity 2 Arranging Hotel Accommodations 25
Unit 3 Touring Famous Scenic Spots 35
Activity 1 Overview of Guangdong Province and Guangzhou City 35
Activity 2 Sightseeing:Rivers,Lakes,Beaches 43
Activity 3 Sightseeing:Famous Temples in Guangdong 52
Activity 4 Sightseeing:Museums and Monuments 61
Activity 5 Sightseeing:Mountains 71
Activity 6 Sightseeing:Gardens 80
Unit 4 Shopping 93
Activity 1 Buying Souvenirs(1) 93
Activity 2 Buying Souvenirs(2) 102
Activity 3 Shopping Districts 109
Unit 5 Emergency Handling and Seeing Off the Tour Group 119
Activity 1 Handling Complaints and Emergencies 119
Activity 2 Seeing Off the Tour Group 126
Unit 6 Reception Etiquette 135
Activity 1 Personal Etiquette 135
Activity 2 Reception Etiquette 142
Appendix 151
Ⅰ Feedback to Lead In 151
Ⅱ Chinese Translation of the Text 156
Ⅲ Tapescripts for the Listening Practice 179
Ⅳ Key to the Practice 188