Part One日常用语Everyday English 3
Chapter 1 Making a Call 3
Chapter 2 Arrival 13
Chapter 3 In the Hotel 21
Chapter 4 Invitation to Dinner 31
Chapter 5 Shopping 43
Chapter 6 At the Bank 53
Chapter 7 At the Customs 63
Chapter 8 At the Meeting 69
Chapter 9 Sightseeing 81
Chapter 10 A Company Tour 89
Part Two贸易程序Business Procedure 99
Chapter 11 Inquiry 99
Chapter 12 Offer 107
Chapter 13 Counter Offer 115
Chapter 14 Order 123
Chapter 15 Contract 131
Chapter 16 Payment 139
Chapter 17 Packing 149
Chapter 18 Shipping 157
Part Three相关话题Related Topics 169
Chapter 19 Agency and Commission 169
Chapter 20 Commodity Inspection 179
Chapter 21 Insurance 187
Chapter 22 Claim 197
Chapter 23 Dispute Settlement 205
Chapter 24 Sales 215
Chapter 25 Compensation Trade 225
Chapter 26 Processing and Assembling Trade 233
Chapter 27 Calling for Bids and Bidding 243
Chapter 28 Stocks 253
Chapter 29 E-commerce 263
Chapter 30 Economic and Technological Cooperation 277
附录1商务英语常用缩略语Common Business English Abbreviations 287
附录2度量衡单位Weights and Measures 293
附录3常用数学符号及式子Common Mathematical Symbols and Formulas 295