Unit 1 Establishing Trade Relation建立业务联系 1
Unit 2 Marketing推销 12
Unit 3 Inquiries询价 24
Unit 4 Offer报价 34
Unit 5 Placing an Order订货 44
Unit 6 Packing包装 55
Unit 7 Quality质量 67
Unit 8 On Price价格 76
Unit 9 On Terms of Payment(1)支付条件(1) 85
Unit 10 On Terms of Payment(2)支付条件(2) 96
Unit 11 Shipment(1)装运(1) 110
Unit 12 Shipment(2)装运(2) 120
Unit 13 Insurance保险 132
Unit 14 Agency代理 143
Unit 15 Commission佣金 156
Unit 16 Concluding a Contract签订合同 164
Unit 17 Claim(1)索赔(1) 175
Unit 18 Claim(2)索赔(2) 189
Unit 19 Arbitration仲裁 201
Unit 20 Compensation Trade补偿贸易 212
Appendix附录 221