Unit 1 INTRODUCING SOMEONE 1
Unit 2 TALKING ABOUT A COMPANY 14
Unit 3 INTRODUCING A PRODUCT 28
Unit 4 GIVING INSTRUCTIONS 41
Unit 5 MAKING A GOOD PRESENTATION 54
Unit 6 TAKING A BUSINESS TRIP 69
Unit 7 ENTERTAINING CLIENTS 84
Unit 8 MEETING A DIFFERENT CULTURE 99
Unit 9 MANAGING JOB STRESS 112
Unit 10 SHOPPING ONLINE 126
Unit 11 PRIVACY AND PROPERTY ON THE NET 138
Unit 12 BUSINESS NEGOTLATION 152
Unit 13 NEGOTIATION AT WORKPLACE 164
Unit 14 GLOBALIZATION 176
Unit 15 CHINA IN THE GLOBALIZED MARKET 189