Module One Meeting Service 3
Unit One Greeting the Guests 3
Unit Two On the Way 13
Unit Three Hotel Accommodation 25
Unit Four Tour Arrangement 37
Module Two Sightseeing Service 51
Unit One Palaces 51
Unit Two Altars and Temples 61
Unit Three Religious Buildings in China 71
Unit Four Mausoleums 83
Unit Five Military Defenses 91
Unit Six Classical Gardens 103
Unit Seven Ancient Cities 115
Unit Eight Waterscape 125
Unit Nine Mountain Range 135
Unit Ten Mountains and Water 143
Unit Eleven Forest Parks in China 155
Unit Twelve Special Administrative Region in China 165
Unit Thirteen Travel Abroad Ⅰ 177
Unit Fourteen Travel Abroad Ⅱ 189
Module Three Life Service 203
Unit One Dating Affairs 203
Unit Two Handling Emergency 213
Unit Three Eating Out 221
Unit Four Shopping 233
Unit Five Amusement 241
Unit Six Apologies 251
Module Four Parting Service 261
Unit One Checking Out 261
Unit Two Seeing off the Tourists 271
参考文献 281