管理学 英文版·第4版PDF电子书下载

BRIEF CONTENTSPrefacePART Ⅰ INTRODUCTION TO MANAGEMENTCHAPTER 1 The Changing Paradigm of Management 4

CHAPTER 2 Foundations of Management Understanding 38

CHAPTER 5 Managerial Ethics and Corporate Social Responsibility 1 38

PART Ⅱ THE ENVIRONMENT OF MANAGEMENTCHAPTER3 The Environment and Corporate Culture 72

CHAPTER4 Managingin a Global Environment 106

CHAPTER 6 The Environment of Entrepreneurship and Small-Business Management 172

PART Ⅲ PLANNINGCHAPTER 7 Organizational Goal Setting and Planning 212

CHAPTER 8 Strategy Formulation and Implementation 242

CMAPTER 9 Managerial Decision Making 276

ART Ⅳ ORGANIZINGCHAPTER 10 Fundamentals of Organizing 316

CHAPTER 11 Using Structural Design to Achieve Strategic Goals 350

CHAPTER 12 Change and Development 380

CHAPTER 13 Human Resource Management 412

CHAPTER 14 ManagingDiverse Employees 450

PART Ⅴ LEADINGCHAPTER 15 Leadershipin Organizations 492

CHAPTER 16 MotivationinOrganizations 524

CHAPTER 17 Communicatingin Organizations 556

CHAPTER 18 Teamwork in Organizations 588

PART Ⅵ CONTROLLINGCHAPTER 19 Quality Control and Productivity 626

CHAPTER 20 Management Control Systems 656

CHAPTER 21 Information Systems and Technology 682

CHAPTER 22 Operations and Service Management 706

PART Ⅶ THE NEW ORGANIZATIONCHAPTER 23 The Learning Organization 744

APPENDIX A Insights into Individual Behavior 781

APPENDIX B Management Science Aids for Planning and Decision Making 799

Glossary 823

Photo Credit 835

Name Index 837

Company Index 849

Subject Index 854