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CONTENTS 3

PART ONE 3

QUALIFICATIONS FOR BEING A GOOD INTERI,RETER 3

Ⅰ．Fifteen Ps 3

1．Politics 3

2．Practice 4

3．Preparation 4

4．Perseverance 4

6．Proficiency 5

5．Progress 5

7．Patience 6

8．Prudence 6

9．Politeness 7

10．Precision 7

11．Punctuality 8

12．Providence 8

13．Poliution 8

14．Pliotography—Taking 9

15．Pertection 9

2．Timing 10

3．Giving lnformation Ahead 10

1．Sincerity 10

Ⅱ．Three EXtras 10

Ⅲ．four Orientations 11

1. Helpful 11

2.Expressive 11

3.Informative 12

4.Efficient 12

Ⅳ. Five Diligences 13

1.Eyes Open 13

2.Ears Attentive 13

4.Hands Active 14

3.Legs in Motion 14

5.Mouth Explaining 15

Ⅴ.Six Important Characteristics 15

1.A High Sense of Ideological Responsibility 16

2.Conscientious and Detailed Style of Work 16

3.Unselfish Attitude Towards Work 17

4.Imbued with the Spirit of Self—Criticism 17

5.Be Strict in Discipline of Foreign Affairs 18

6.Be Good at Public Relations 18

Ⅵ.Eight skills 19

1.Superior Language Ability 19

2.Natural Magnetism—Acting Ability 19

4.Good Academic Knowledge of a City in Which He or She ls Working 20

3.Dynamic Personality—Personable Personality or Outgoing Personality 20

5.Sense of Humour 21

6.Cbarisma—Glamour 21

7. A Good Communicator—Ease of Communicating 22

8.Keep in Mind That a Guide Is Not a Tourist 22

PART TWO 26

GUIDE DUTIES, TRAVEL CHECKLIST AND SUGGES—TED SAMPLES AND EXPRESSIONS 26

Ⅰ.Standardized Behaviour and Duties of a Tour Guide 26

1.Inflight Checklist 27

2.Meeting the Tour Leader and Passengers 28

4.Sitting Manner 29

3.Hotel and Room Assignments 29

5.Taxies 30

6.Airplane Travel Within China 30

7.Behaviour on the Train 31

8.Emergency 31

A Inflight Problems and Suggestions 31

（l） Roles of Each Person 32

A) National Guide 32

B) Lecturer 32

C) Photography 33

B) Protocal 33

A) Communication 33

（2） Nuts and Bolts (EsSentials) 33

D) The Group Members 33

C) Local Guide 33

D) Schedules 34

E) Smoking 34

F) Envionmental Impact 34

G) Hotels 34

H) Vegetarians and Moslem People 35

I) Shopping 35

J) Money 35

B．Stay in China Problems and Suggestions 36

C．Departure for Outgoing Checklist 38

D．Departure for the City Problems and Suggestions 39

Ⅱ．Suggested Samples and Useful Expressions 40

1．Welcoming Speech 40

2．Farewell Speech 42

3．Schedule Arrangement 47

4．Coach Announcements during a City Tour 51

5．Expressions for the Master of Ceremonies 53

6．Guest Opinion Form 54

7．Proverbs and Expressions Concerning he and Friendship 56

8．Samples of Practical English Writing 80

PART THREE TOURISM GLOSSARY 89

1．Tour Conditions 89

2．Chinese Cities and Counties Open to Foreign 89

visitors 93

3．The Ten Major Scenic Spots and Historical Sites in China 100

4．The Ten MaJor Projects in Beijing 101

5．The New Sixteen Scenic Spots and Historical Sites in Beijing 102

6．The Eight Great Sights of Beijing 104

7．The Three Mountains and Five Parks in Beijing 104

9．Scenic Spots and Historical Sites in Different Parts of China 105

8．The Four Most Famous Gardens in China 105

10．Sales and Marketing terms Terms 158

11．Hotel Terms 166

12．Menu 184

1 Chicken Dishes 184

2 Duck Dishes,GameDishes,Goose Dishes 193

3 Egg 198

4 Pork Dishes 198

5 Beef Dishes 203

6 Mutton Dishes 207

7 Fish 209

8 Abalone 214

9 Sharksfin 216

10 sea Cucumber 217

11 prawn 219

12 Scallop 224

13 Beancurd 225

14 Vegetable Dishes 227

15 Vegetables 230

16 Soup 241

17 Fruits 243

18 Rice, Noodle Desserts 245

19 Chinese Cooking 252

20 Condiments 255

21 Cocktail mixed 258

22 Drinks 264

13．Traffic Terms 266

1 Railway 266

2 Domestic EXPress Train Services (from Beijing） 270

3 Airport Terms 270

4 Examples of Aircraft Type Code 292

5 c1ass of Service 293

6 cabin Terms 293

7 Airlines in the World 299

8 Online Carriers to Beijing 305

9 Entry Visas Available at Beijing Airport 307

10 China Establishes Six New Airlines 307

11 Airline Reservations and Confirmations Can Be Made by Contacting the Following Airline Offices in Shanghai 310

12 CAAC Domestic and Regional Fares 310

14．Terms of Arts and Crafts 313

15．Terms of Common Plants 319

16．Terms of Animals and Birds 336

17．Terms of Amusement Park Facilities 348

18．Names of Chinese Administrative Regions 351

19．State Organs 353

20．China's Minority Nationalities 360

21．Chinese Dynasties 361

22．The Democratic Parties 366

23．The Design of the National Flag 367

24．Foreign Embassies in China 368

25．Consulates of Foreign Countries in Shanghai 381

26．Common Surnames in China 381

27．Terms of Chinese Family Relations 382

28．Twelve Animal Years 387

29．Renminbi 388

30．Chinese Army Officers' Epaulets 391

31．Time Around the World 391

32．Weights and Measures 392

33．Fahrenheit and Centigrade Scale 395

34．Average Celsius TemPerature in China's Major Cities 396

35．Making a Domestic Long Distance Call 398

36．Overseas Offices of National Tourism Administration of the People's Republic of China 402

37．Miscellaneous Items 404

1 Christmas 404

2 Santa claus 404

3 Thanksgiving Day 405

4 Easter Eggs 405

6 Thirteen 406

5 April Fool 406

7 Nine 407

8 A．M． P.M. 408

9 Ring 409

10 Jade 410

11 The Dragon 411

12 Playing Cards 412

13 Daylight Savings System 413

14 Weather Information 415

15 Origin of Certain Place Names 415

38．Distances Between China's main Tourist Cities 415

39．Distances Between Yangtze River's main Port Cities 415