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Carol Frank's Story 卡罗尔·弗兰克的故事 1

Section One—Know the Business You're In 第一章 了解你的行业 21

Amilya Antonetti:Soapworks 23

Michael Berolzheimer:P＆M Cedar Products/Cal Cedar 29

Gary Hoover:Bookstop,Travelfest 37

Dorthy Miller The Miller Agency 45

William"Bill"Cawley:Cawley International 51

Section Two—Employees:A Necessary Evil? 第二章 雇员：必要的麻烦？ 59

Michelle Lemmons:Poscente:International Speakers'Bureau,Inc 61

Marilynn Mobley:Acorn Consulting Group,Inc 69

Tim Barton:Freightquote.com 77

Dianne Patterson:Claim Services Resource Group,Inc 85

Jeff Taylor:Monster.com 95

Section Three—When Good Partners Go Bad 第三章 当好伙伴变坏 101

Chris Ryan:Erapmus 103

David Matthews:AV4U 113

Dr.Judith Briles:The Briles Group,Inc 119

San Jay Singhal:Aquanta Group 125

Valerie Freeman:Imprimis Group,Inc 133

Section Four The Corporate Culture:If It Ain't Broke... 第四章 团队文化：如果没有被破坏 139

Kip Tindell:The Container Store 141

Joe Croce:Cici's Pizza 147

Section Five Entrepreneurship IOI 第五章 王牌企业家 153

Sam Horn:Action Seminars/Consulting 155

Cynthia McKay:Le Gourmet Gift Basket 161

Susan Jones Knape:Knape And Knape 169

Hal Brierley:Epsilon Data Management 177

Larry Winget:Adtel,Inc 183

Section Six Tough Times 第六章 困难的时日 191

Jo Ann Brumit:Karlee 193

Rob Solomon:Us Online Holdings,Inc 201

Merle Voiding:Banctec,Inc 209

Dr.Rosemary Rosetti:Rosetti Enterprises 215

Section Seven Selling Your"Baby" 第七章 把“宝贝”卖出去 221

Jeff Stepler:Telcom Training 223

Trent Voight:Process Enterprises 231

Conclusion 结语 239

About the Author 作者简介 242