新版剑桥商务英语教程 商务英语的沟通技巧 教师用书 第2版PDF电子书下载

Unit 1 Introductions and greetings 1

1.1 Introducing yourself 1

1.2 Saying where you're from 3

1.3 Introducing other people 4

Unit 2 Occupations 7

2.1 Saying what you do 7

2.2 Telephoning 8

2.3 Finding out information about people 10

Unit 3 Companies 13

3.1 Describing a company 13

3.2 Talking about types of business 15

3.3 Finding the perfect partner 16

Unit 4 The place of work 19

4.1 Giving directions 19

4.2 Talking about departments 21

4.3 Taking a message 22

Unit 5 Revision and consolidation 25

Unit 6 Day-to-day work 27

6.1 Talking about your work 27

6.2 Describing routines 28

6.3 Likes and dislikes 29

Unit 7 The working environment 31

7.1 Asking people to do things 31

7.2 Talking about stress 33

7.3 Giving advice 34

Unit 8 Plans 36

8.1 Discussing arrangements 36

8.2 Making arrangements 37

8.3 Planning a trip 39

Unit 9 Visits and travel 41

9.1 Finding out about hotels 41

9.2 Talking to a visitor 42

9.3 Attending business events 44

Unit 10 Revision and consolidation 46

Unit 11 Work history 49

11.1 Finding someone a job 49

11.2 Talking about your career 51

11.3 Describing your first job 53

Unit 12 Fairs and sales 55

12.1 Finding out about a trade fair 55

12.2 Talking about products 56

12.3 Placing an order 58

Unit 13 Product description 62

13.1 Comparing products 62

13.2 Saying what's best 63

13.3 Making suggestions 65

Unit 14 Entertaining 67

14.1 Taking a guest to dinner 67

14.2 Making invitations 68

14.3 Describing food 70

Unit 15 Revision and consolidation 72

Unit 16 Firms and factories 75

16.1 Saying what you've done 75

16.2 Visiting a factory 76

16.3 The company report 78

Unit 17 Problems, problems 80

17.1 Dealing with problems 80

17.2 Complaining and apologizing 81

17.3 Finding a solution 82

Unit 18 Future trends 84

18.1 Making predictions 84

18.2 Talking about the future 86

18.3 Changing the way we work 87

Unit 19 Enjoying a business trip 89

19.1 Finding out about a city 89

19.2 Making offers 90

19.3 Thanking 92

Unit 20 Revision and consolidation 94

Resource activities 97