公关英语手册PDF电子书下载

Unit1 Office Supplies办公用品中英文名称对照 1

Unit2 Office Etiquette办公室礼仪 7

Unit3 Daily Office Routine办公室日常事务 13

Unit4 Reception接待来宾 26

Unit5 Using the Telephone打电话 36

Unit6 Taking and Passing Messages留言 49

Unit7 Making Appointments约会 62

Unit8 Making Arrangements安排 73

Unit9 Saying Goodbye告别 83

Unit10 Job Interview求职与面试 93

Unit11 Resignation辞职 114

Unit12 Conference and Meeting会议 130

Unit13 On business出差 141

Unit14 Acceptance ,Refusal and Cancellation接受、拒绝和取消 150

Unit15 Thanks and Apologies感谢与道歉 158

Unit16 Out-of the-Office Communication外出用语 165

Unit17 Negotiations 谈判 176

Unit18 Letters in the Office常用书信 189

Unit19 English in the Restaurant Table Manners餐厅用语与餐桌礼仪 210

Unit20 Office Stories办公室故事 222