姹紫嫣红-购物广场600句PDF电子书下载

Part Ⅰ Basic English for Sales Clerks （Ⅰ）店员常用英语（一） 1

Unit 1 Greeting a Customer 招呼顾客 2

Unit 2 Telling Business Time 说明营业时间 4

Unit 3 Telling About the Availability 说明是否有货 6

Unit 4 Showing Goods 展示商品 8

Unit 5 Telling Locations 指点场所 10

Unit 6 Asking to Repeat 请求重复 12

Unit 7 Asking About the Budget and Likes 询问预算和喜好 14

Unit 8 Helping to Try(on)Goods 帮助试商品 16

Unit 9 Making Recommendations 推荐商品 18

Unit 10 Asking About Measurements 了解大小尺寸 20

Unit 11 Telling Prices 说明价格 22

Unit 12 Bargaining 讨价还价 24

Unit 13 Giving Change and Goods 给零钱和商品 26

Unit 14 Asking for Understanding 请求谅解 28

Unit 15 Making Apologies 道歉 30

Unit 16 Explaining the Usage and Maintenance 说明注意事项 32

Part Ⅱ Basic English for Sales Clerks （Ⅱ）店员常用英语（二） 36

Unit 17 Dealing with Complaints 处理不满 36

Unit 18 Asking for Indemnification 要求赔偿 38

Unit 19 Chiming In with a Customer 随声附和的礼貌 40

Unit 20 Offering Delivery Services 提供送货服务 42

Unit 21 Exchanging and Refunding 处理换货和退货 44

Unit 22 Repairing,Altering and Mending 商品需要修理、更改或加工 46

Unit 23 Asking for a Deposit 受理定金 48

Unit 24 Checks and Credit Cards 受理支票和信用卡 50

Unit 25 Installment Plans 受理分期付款 52

Unit 26 Currency Exchange 兑换 54

Unit 27 Wrapping 包装 56

Unit 28 Lost Articles and Customers 受理失物及店内寻人 58

Unit 29 Over the Phone 电话服务 60

Unit 30 At the Exhibition 展示会 62

Unit 31 Special Sales 特价品 64

Unit 32 In the Lift 电梯里 66

Unit 33 At a Supermarket 在超市 68

PartⅢ English for Selling Different Products 出售不同商品 72

Unit 34 Cigarettes and Alcohols 烟酒 72

Unit 35 Teas and Confectionery 茶叶糖果 74

Unit 36 Fruits 水果 76

Unit 37 Vegetables 蔬菜 78

Unit 38 Clothing 服装 80

Unit 39 Cloth 布料 82

Unit 40 Shoes and Boots 鞋靴 84

Unit 41 Stationery 文具 86

Unit 42 Toys 玩具 88

Unit 43 Flowers 花卉 90

Unit 44 Leatherwears 皮货 92

Unit 45 Jewelry 珠宝 94

Unit 46 Daily Necessities and Cosmetics 日用百货及化妆品 96

Unit 47 Handicrafts 工艺品 98

Unit 48 Home Appliances 家用电器 100

Unit 49 Drugs 药品 102

Unit 50 Hardware五金 104

Unit 51 Watches and Clocks 钟表 106

Unit 52 Glasses 眼镜 108

Unit 53 Furniture 家具 110

Unit 54 Books 书籍 112

Unit 55 Sports Goods 体育用品 114

Unit 56 Recreational Articles 娱乐用品 116

Unit 57 Photographic Articles 摄影器材 118

Unit 58 Office Appliances 办公用品 120

Unit 59 Duty-free Commodities 免税品 122

Unit 60 Cars 车 124