SUP秘书英语PDF电子书下载

Part Ⅰ Secretarial Jobs And Duties 1

Unit 1 Qualifications for a Good PA/Secretary 1

Unit 2 Office Work Prospects 5

Unit 3 Appointments 8

Unit 4 Reception 13

Unit 5 Travel Arrangements 16

Unit 6 Telephone Manners 21

Oral Test Paper 33

Unit 7 Business Meetings 34

Unit 8 Programs,Agendas ＆ Minutes 42

Unit 9 Filing Systems 53

Part Ⅱ Secretaries in Business Communication 58

Unit 1 Business Documents 58

Unit 2 Banking Documents 63

Unit 3 Postal Service ＆ Electronic Correspondence 72

1）Postal Service 72

2）E-Mail 75

3）Fax 77

4）Telex 79

5）Telegram 85

Part Ⅲ Secretarial English Writing 91

Unit 1 Business Letters 91

1）Letter Formats 91

2）Essential Elements of a Business Letter 96

3）Additional Elements of a Business Letter 103

4）Basic Principles of an Effective Business Letter 111

5）Language and Style 119

6）Business Letters Frequently Used in Daily Work 128

Unit 2 Diary, Notes ＆ Notices 158

1）Diary 158

2）Notes 159

3）Notice 161

Unit 3 Certificates 163

Certificate Letters/Letters of Recommendation/References 164

Unit 4 Memos 168

Unit 5 Proposals 178

Unit 6 Short Reports 184

Appendixes 190

Appendix 1 Telexes Abbreviations ＆ Business Writing Abbreviations 190

Appendix 2 Computer Abbreviations 201

Appendix 3 Letter Formats 204

References 207

后记 208