民航服务英语PDF电子书下载

Unit 1　Telephone Reservation 电话订座 1

Text 1

Dialogue 3

Exercises 11

Unit 2　Inquiry 问询 13

Text 13

Dialogue 14

Exercises 19

Unit3　Check-in at the Airport 办理出港手续 21

Text 21

Dialogue 23

Exercises 35

Unit 4　Security Check 安全检查 37

Text 37

Dialogue 38

Exercises 42

Unit 5　Customs 海关 44

Text 44

Dialogue 45

Exercises 47

Unit 6　Shopping 购物 49

Text 49

Dialogue 50

Exercises 56

Unit 7　In-flight Service 空中乘务 57

Text 57

Dialogue 59

Exercises 69

Unit 8　Air Cargo Transportation 航空货物运输 71

Text 71

Dialogue 73

Exercises 84

Key to Exercises　参考答案 88

Glossary　词汇表 93

Phrases ＆ Expressions　专业术语表 101

Supplementary Reading Materials　补充阅读材料 103