国际商务函电PDF电子书下载

Chapter 1 Introduction 1

1.1 Introduction 1

1.2 Seven Principal Parts and Seven Optional Parts 1

1.3 Two Styles of Layout 6

1.4 Envelope 9

Chapter 2 Establishment of Business Relations 11

2.1 Introduction 11

2.2 Teaching Contents 12

Chapter 3 Credit Status 18

3.1 Introduction 18

3.2 Teaching Contents 19

Chapter 4 Enquiries/Offers/Counter-offer/Acceptance 24

4.1 Introduction 24

4.2 Enquiry Letters 24

4.3 Offer Letters 28

4.4 Counter-offer and Acceptance Letters 32

Chapter 5 Order 36

5.1 Introduction 36

5.2 An Order 36

5.3 Acknowledgement of an Initial Order 38

5.4 Rejecting Ordered Price 39

5.5 Placing a Duplicate Order 40

5.6 Declining an Order 42

Chapter 6 Contract 47

6.1 Introduction 47

6.2 Confirming a Purchase 47

6.3 Confirming an Order 49

6.4 Conclusion of Business 50

6.5 Sending a Sales Contract 51

Chapter 7 Shipment 61

7.1 Introduction 61

7.2 Packing Requirements 61

7.3 Shipping Marks 64

7.4 Transshipment and Partial Shipment 67

7.5 Urging Shipment 70

7.6 Requesting Postponement of Shipment 71

7.7 Shipping Instruction 73

7.8 Shipping Advice 76

7.9 Specimen Letter for Optional study 77

Chapter 8 Payment 79

8.1 Introduction 79

8.2 Asking for Payment by T/T 80

8.3 Accepting D/P Payment 85

Chapter 9 Insurance 89

9.1 Introduction 89

9.2 Asking for Excessive Insurance 89

9.3 Open Policy 92

9.4 Informing the Customer of the Insurance Rate 94

9.5 Franchise 95

9.6 Sending Insurance Policy 97

9.7 Specimen Letter for Optional Study 98

9.8 Material for Optional Study 100

Chapter 10 Complaint and Claim 103

10.1 Introduction 103

10.2 Claim Letters 103

Chapter 11 Flexible Trade 108

11.1 Introduction 108

11.1 Agency 108

11.3 Processing and Assembly Trade 112

11.4 Compensation Trade 115

11.5 Joint Venture 119

11.6 Technology Transfer 124

11.7 Invitation for Bid and Bid 127